Appalachian Osteopathic Postgraduate Training Institute Consortium
As the Sponsoring Institution for Pikeville Medical Center and Lake Cumberland Regional Hospital residency training programs, A-OPTIC is committed to supporting and providing high quality graduate medical education. Residents training at A-OPTIC-sponsored residency programs can utilize the HELPLINE resource to communicate issues to the Designated Institutional Official (DIO) office. Because your concerns are our concerns, residents are encouraged to ask questions, raise important training or compliance issues, report duty hours and working environment infractions, and/or identify areas for improvement. All reports of possible Resident Duty Hours and Working Condition infractions will be investigated by our office to ensure appropriate follow-up and resolution. When asking questions or reporting concerns using the resident HELPLINE or any other means of communication with A-OPTIC, please DO NOT include any sensitive information, such as protected health information (PHI), social security numbers, patient account information, or other confidential information. We want you to feel comfortable in asking questions and communicating important concerns. That's why your identity will remain confidential to the extent permitted by law. While it is easier to investigate a concern if we know who you are, we respect your wish to remain anonymous and give you that choice when you contact the A-OPTIC HELPLINE. Please note that anonymity may limit our ability to investigate or resolve your concerns. The A-OPTIC HELPLINE was developed to protect and assist you. We prohibit any retaliation against a resident for raising a compliance concern or issue in good faith. If you believe someone has been retaliated against, contact the A-OPTIC HELPLINE immediately. If you are not comfortable using the A-OPTIC HELPLINE, you may communicate your concerns in writing, or by calling our office during normal work hours Monday-Friday, 8:00 a.m. - 4:30 p.m. A-OPTIC |
|
